Keep customer context understandable
Use cases
Organise Customer Information
Keep customer context understandable
Outcome and scope
What this experience helps the business achieve.
Keep customer context understandable
Availability and prerequisites remain visible at the decision point
Mobile application treatment remains Coming Soon
Connected journey
How it moves from intention to a useful next action.
Fields
notes/labels
timeline
groups/segments
Required journey: Fields → notes/labels → timeline → groups/segments
Transparent availability
Available
This capability may be presented using its stated status, with prerequisites and limits kept beside the customer decision.
Responsive web: AvailableDedicated mobile app: Coming Soon